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Unknown admin credentials for AP-7532

Unknown admin credentials for AP-7532

j_ag_p
New Contributor

Hello ExtremeWireless community,

We have a couple of AP-7532s that present an uncommon configuration in some scenarios, here is an excerpt:

!
! Configuration of AP7532 version 7.7.0.0-018R
!
!
version 2.7
!
!
firewall-policy default
 no ip dos tcp-sequence-past-window
!
!
mint-policy global-default
!
radio-qos-policy default
!
!
management-policy default
 telnet
 no http server
 https server
 rest-server
 ssh
!
profile ap7532 default-ap7532
 use enterprise-ui
 autoinstall configuration
 no autoinstall firmware
 crypto ikev1 policy ikev1-default 
  isakmp-proposal default encryption aes-256 group 2 hash sha 
 crypto ikev2 policy ikev2-default 
  isakmp-proposal default encryption aes-256 group 2 hash sha 
 crypto ipsec transform-set default esp-aes-256 esp-sha-hmac
 crypto ikev1 remote-vpn
 crypto ikev2 remote-vpn
 crypto auto-ipsec-secure
 crypto load-management
 crypto remote-vpn-client
 interface radio1
 interface radio2
 interface ge1
 interface vlan1
  ip address dhcp
  ip dhcp client request options all
 interface pppoe1
 use firewall-policy default
 service pm sys-restart
 router ospf
 adoption-mode controller
!
rf-domain default
 no country-code
 ad-wips-wireless-mitigation disable
 ad-wips-wired-mitigation disable
!
self
! ap7532 74-67-F7-04-CA-80
 radio-count 2
 use profile default-ap7532
 use rf-domain default
 hostname ap7532-04CA80
 license AP VIRTUAL_CONTROLLER_DEFAULT_AP_LICENSE
 no adoption-site
!
!
end

We have a couple of alternates, but the sections above remain the same.

The relevant section "profile ap7532 default-ap7532" still allows us to assign an IP to the AP and access it remotely. However, since the "management-policy" section does not list any users we are unable to authenticate to the AP using SSH or SNMP.

Default SSH credentials from the manual did not work. Using SNMPv3 my requests time out when using default users (snmpmanager, snmptrap, snmpoperator), but I get "Unknown user" if I try any user outside those three.

My goal is to remotely restore these APs configuration upon detection.  Is there an user that the hardware supports by default when no user is specified in the configuration? 

Thank you for your insight!

JA

1 ACCEPTED SOLUTION

Christoph_S
Extreme Employee

Hello @j_ag_p,

Console into the AP using baud rate 19200 or 115200 and when at the login prompt enter the following credentials:

Username: restore
Password: restoreDefaultPassword

 This will only work via console port. 

Once the AP is back up, log in using the default password: https://extreme-networks.my.site.com/ExtrArticleDetail?an=000089844

I hope this helps,

Chris

Christoph S.

View solution in original post

1 REPLY 1

Christoph_S
Extreme Employee

Hello @j_ag_p,

Console into the AP using baud rate 19200 or 115200 and when at the login prompt enter the following credentials:

Username: restore
Password: restoreDefaultPassword

 This will only work via console port. 

Once the AP is back up, log in using the default password: https://extreme-networks.my.site.com/ExtrArticleDetail?an=000089844

I hope this helps,

Chris

Christoph S.
GTM-P2G8KFN