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‎01-10-2022 10:09 AM
Hello team,
I have upgraded VX9000 with remote ap from WiNG5 to WiNG7. VX9000 has one another controller in cluster and approx 500 AP's including remote area.
Problem is when I take tech-support from VX9000, its rebooted immediately with crash info.
Kindly provide solution at the earliest.
Regards,
I have upgraded VX9000 with remote ap from WiNG5 to WiNG7. VX9000 has one another controller in cluster and approx 500 AP's including remote area.
Problem is when I take tech-support from VX9000, its rebooted immediately with crash info.
Kindly provide solution at the earliest.
Regards,
Solved! Go to Solution.
1 ACCEPTED SOLUTION
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‎01-11-2022 08:26 AM
Hello Arun,
Engineering has been informed of same. Looks like version 7.7.1 is affected but not 7.7.0. Please contact us to create case for follow up.
Kind rgds,
Chris
Engineering has been informed of same. Looks like version 7.7.1 is affected but not 7.7.0. Please contact us to create case for follow up.
Kind rgds,
Chris
Christoph S.
7 REPLIES 7
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‎01-11-2022 08:26 AM
Hello Arun,
Engineering has been informed of same. Looks like version 7.7.1 is affected but not 7.7.0. Please contact us to create case for follow up.
Kind rgds,
Chris
Engineering has been informed of same. Looks like version 7.7.1 is affected but not 7.7.0. Please contact us to create case for follow up.
Kind rgds,
Chris
Christoph S.
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‎02-23-2022 11:29 AM
Hi Chris,
how is evolving this case?
That you know, is a new fw release planned that solve the problem?
how is evolving this case?
That you know, is a new fw release planned that solve the problem?
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‎02-24-2022 04:59 PM
Hello Andrea,
Pulled tech support dump from controller via ftp and tftp without incident in 7.7.1.1.
Thank you,
Chris
------------------------------
Christoph S.
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Pulled tech support dump from controller via ftp and tftp without incident in 7.7.1.1.
Thank you,
Chris
------------------------------
Christoph S.
------------------------------
Christoph S.
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‎02-25-2022 02:55 AM
Thank you Chris,
in effect I supposed it, but yesterday I checked into release notes of 7.7.1.1 and it seemed to me that this fix wasn't mentioned...
So I will download this version (due to shortage problems, we need to buy new APs without BT)
Have a nice day
Andrea Cavicchi
Sistemi ID Srl
Inviato da smartphone
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