Wing Captive Portal User Self-registration

[Ned]

Hello Community,

I read the documentation https://documentation.extremenetworks.com/WiNG/Implementation_Guides/WiNG5_CaptivePortal_Onboard_Sel... and another Zebra branded document. In my lab I had the setup working described in “CaptivePortal_Onboard_Self_Registration” where users enter their email address on the captive portal and are immediately authenticated / have internet access. However I cannot get a working configuration where users receive a password by email for captive portal authentication.
 

the setup is the following.

VX 9000 controller version 5.9.3.0-018R

Access points are AP-7522, AP-7612 and AP-8432

Goal

Captive portal running on APs where users register with their email address. After registration they should receive a password for wifi login.

Problem

Users are redirected to the captive portal registration page. After users enter their email address and click the register button they are redirected to the login page, but don’t receive an email with a login password. I tested with the default captive portal html files provided by the controller.

Excerpt of running config

aaa-policy Guest-Self-Registration
 authentication server 1 onboard centralized-controller
!
!
captive-portal Guest-Portal
 access-type registration
 access-time 10080
 inactivity-timeout 86400
 simultaneous-users 2
 terms-agreement
 webpage internal login footer Please contact the front desk if you have not been issued a username and password.
 use aaa-policy Guest-Self-Registration
 webpage-auto-upload
 no webpage internal registration field city enable 
 no webpage internal registration field street enable 
 no webpage internal registration field name enable 
 no webpage internal registration field zip enable 
 no webpage internal registration field via-sms enable 
 no webpage internal registration field mobile enable 
 no webpage internal registration field age-range enable 
 webpage internal registration field email type e-address enable mandatory label "Email" placeholder "you@domain.com"
 no webpage internal registration field via-email enable 
!
radius-group Guest-Self-Registration
 guest
 policy vlan 200
!
radius-server-policy Testcorp-RADIUS-Policy
 authentication data-source ldap ssid TestSSID01 precedence 1
 authentication data-source local ssid Guest precedence 3
 authentication data-source ldap fallback 
 authentication eap-auth-type peap-mschapv2
 ldap-server primary host $LDAP-Config net-timeout 3
 ldap-agent primary domain-name $LDAP-Config
 use radius-group Guest-Self-Registration
 use radius-group TestSSID01
!
guest-management TESTCORP-GM
 email host 10.1.1.20 sender guest-registration@Testcorp.com security none
 email subject Testcorp guest wifi password
 email message Dear guest,CR-NLCR-NLyour password for Testcorp guest wifi is: GM_PASSCODECR-NLCR-NLbest regardsCR-NLTestcorp IT Department
!
profile vx9000 Tetscorp-VX9000
 use radius-server-policy Testcorp-RADIUS-Policy
 use guest-management TESTCORP-GM
 use firewall-policy default
 use auto-provisioning-policy NOC
 use captive-portal server Guest-Portal
!
wlan Guest
 ssid Guest
 vlan 200
 bridging-mode local
 encryption-type none
 authentication-type none
 no answer-broadcast-probes
 no client-client-communication
 use wlan-qos-policy Guest
 use captive-portal Guest-Portal
 captive-portal-enforcement
 registration user group-name Guest-Self-Registration expiry-time 4320
 use ip-access-list out BROADCAST-MULTICAST-CONTROL
 use mac-access-list out PERMIT-ARP-AND-IPv4
!

The mongo db database is running on the controller.

vx9000-AABBCC*#show database status

--------------------

 MEMBER STATE ONLINE TIME

--------------------

 localhost PRIMARY 17 sec

--------------------

 Authentication: Disabled Authentication User: None
--------------------

I ran a debug log while trying to register to guest wifi. It looks like the controller receives a registration, but does not generate an email. After that the radius-policy kicks in and denies access.

vx9000-AABBCC*#remote-debug captive-portal rf-domain Testcorp-RF clients AA-BB-CC-11-22-33 events all
Printing upto 50 messages from each remote system for upto 60 seconds. Use Ctrl-C to abort
[ap7522-112233] 03:55:35.420: client:captive-portal registration req [HS_REG_REQ] received for AA-BB-CC-11-22-33 (extif.c:1380)
[ap7522-112233] 03:55:35.420: client:reg server[] proxy_mode[0] send_mode[0] reg req for AA-BB-CC-11-22-33 (extif.c:675)
[ap7522-112233] 03:55:35.420: client:user registration request/info sent to user-db (to adopter) (extif.c:704)
[ap7522-112233] 03:55:35.420: client:reg status [Successfully registered the user details] [1] for AA-BB-CC-11-22-33 (extif.c:1429)
[ap7522-112233] 03:55:35.420: client:sent guest registration response to cgi for AA-BB-CC-11-22-33 (extif.c:1435)
[ap7522-112233] 03:55:35.420: client:adding client AA-BB-CC-11-22-33 to hotspot user cache (usercache.c:339)
[ap7522-112233] 03:55:37.439: client:hotspot auth request received for AA-BB-CC-11-22-33 (extif.c:1314)
[ap7522-112233] 03:55:37.439: client:handle forwarded auth request message for client[AA-BB-CC-11-22-33:AA-BB-CC-11-22-33] (extif.c:517)
[ap7522-112233] 03:55:37.439: radius:aaa-policy Guest-Self-Registration user: AA-BB-CC-11-22-33 mac: AA-BB-CC-11-22-33 server_is_candidate: 1 0
[ap7522-112233] 03:55:37.440: radius:access-req sent to wireless controller to be proxied via its adopter centralized controller (if any) to 1
[ap7522-112233] 03:55:37.442: radius:rx access-reject for AA-BB-CC-11-22-33 (radius.c:3756)
[ap7522-112233] 03:55:37.442: client:Forwarding hs-auth-response to hsd with status Failure for AA-BB-CC-11-22-33 (extif.c:271)
[ap7522-112233] 03:55:37.442: client:hotspot authentication failed for client AA-BB-CC-11-22-33 (extif.c:1303)
[ap7522-112233] 03:55:48.748: client:Hotspot client IP:10.2.1.234 vlan :200 Mac:AA-BB-CC-11-22-33 (config.c:1427)
[ap7522-112233] 03:55:48.748: client:Found session [0x107688] for client AA-BB-CC-11-22-33 (hs_main.c:276)
[ap7522-112233] 03:55:48.748: client:Hotspot resolved IPv4: 10.2.1.44 vlan :200 client: AA-BB-CC-11-22-33 (utils.c:88)
[ap7522-112233] 03:55:48.748: client:Hotspot client IP: 10.2.1.234, vlan :200, Mac: AA-BB-CC-11-22-33 (hs_main.c:2744)
[ap7522-112233] 03:55:48.748: client:Hotspot client AA-BB-CC-11-22-33 is being redirected on wlan 5 and vlan 200 (hs_main.c:2761)
[ap7522-112233] 03:55:48.748: client:read: client AA-BB-CC-11-22-33, num_bytes: 111, p_sess->buf: GET /connecttest.txt HTTP/1.1

Anybody has a similar setup working or an idea why it is not working as expected?

Thanks in advance
Ned