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Wing manager blank screen

Wing manager blank screen

jeroenxiphos
New Contributor

Now that Adobe’s version of Flash is no longer supported i have installed the Wing Manager software (v1.0.4) on my Windows 2016 server. When i start the Wing manager i get a blank screen.

 

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Is there a solution to get this working? Now I can't manage my wireless networks.

10 REPLIES 10

RSQ-Lionel
New Contributor

What did you meaned by “end of this week” ?

you’ve said that 19 days ago, and we are still stuck on this issue...

result
New Contributor

thanks. yes have just worked that out and managed to get to work on one of the clients on the same subnet. 

i think the fact the textbox shows the https:// gave us the impression that it was pre-entered. obviously not!

still unable to run on the server, or from the subnet i am on… but at least we were able to get on to the controller. 

lets hope a new version is imminent 

SamPirok
Community Manager Community Manager
Community Manager

It looks like some people were able to fix the blank screen issue by adding https:// to their URL, here is an article about that: https://extremeportal.force.com/ExtrArticleDetail?an=000093005&q=Wing%20manager%20blank%20screen

Could you try adding https:// to the URL and let us know if that works for you?

result
New Contributor

went to change some settings on our AP controller today, to discover wing manager is no longer working. when i enter the ip of the server and just get a blank screen

so figured i would start resolving the issue by downloading the latest version available: v1.0.4.

but unfortunately that appears to be even more broken, i get a blank screen as soon as i open the app.

this is on a 2016 server (non VM) machine and a win 10 install, both 64bit

now stuck unable to access our controller and make important configuration changes.

GTM-P2G8KFN