I am trying to add an AP370 to my extremecloudiq account but it is failing the firmware update. Could you email me the firmware so I can upgrade using the Aerohive NetConfig UI? Thank you much!
Hi @Oleschik , I do see that the email failed, could you let me know what email address would be best? Or if you can email me at community@extremenetworks.com, I can respond with the firmware instructions.
I checked my email but cannot find anything related to updating ap370, would you please resend it? Ideally if you could send out the firmware file itself so that I can update it manually as my current firmware is version 6.0 and AP is not recognised by XIQ. thank you
Hi @Oleschik , thanks for letting me know, I’ve just sent you an email that goes over how to update your firmware, please let me know if I can clarify anything. Happy New Year!!
I am also trying to update my AP370 and it fails apparently due to having an outdated firmware which is 6.0.xxx. Could you please email me the latest firmware for it? Thank you
