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There is no possibility to follow link within topic

There is no possibility to follow link within topic

Alexandr_P
Valued Contributor

Hello!
 

Recently there is no possibility to follow web-link within HUB’s topic.

When try to follow the link - we have “https://extremeportal.force.com/ExtrSearch?q=#t=Knowledge&sort=relevancy” with blank search line.

 

Thank you!

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Thank you for that example, and for your patience while we looked in to this. I have updated the links on that post to reflect the article they used to reference.

The issue came up because we upgraded our knowledge system around the start of the new year and the links for our articles changed at that time. We did our best to update all the links on the Hub but we have missed a few.

If you find any other links that take you to the blank search page, please let me know and we will update those as well. 

View solution in original post

7 REPLIES 7

SamPirok
Community Manager Community Manager
Community Manager

Thank you for that example, and for your patience while we looked in to this. I have updated the links on that post to reflect the article they used to reference.

The issue came up because we upgraded our knowledge system around the start of the new year and the links for our articles changed at that time. We did our best to update all the links on the Hub but we have missed a few.

If you find any other links that take you to the blank search page, please let me know and we will update those as well. 

Alexandr_P
Valued Contributor

Hello, Sam!

 

For example this post - 

Post has link with resolutions for issue

ce84d9ae7133454c98e306970323b57e_01a99e96-5f22-4fc0-82d1-c9e8d9ad74c7.png

 

when I try to folow link I can see only blank search line 

ce84d9ae7133454c98e306970323b57e_29ec1ef2-9835-413f-a178-648a9e500901.png

 

Thank you!

SamPirok
Community Manager Community Manager
Community Manager

Hi @Alexandr P, I’d like to look in to this for you, could you point me towards a post/link with this issue? 

GTM-P2G8KFN