800-series console problem / factory default

[Dietmar_Bunk]

how can we manage an 800-switch (08G20G4-24) - we have forgot the configured IP-address and cannot manage via serial-console (no output on the terminal- maybe the serial port is disabled). how can we set the switch to factory-default (IP: 192.168.10.1) and how can we enable the serial-console?

the switch bootet and work fine (all port are o.k. and data were transfered) - here are the LED-status: PWR-LED lits green / CPU-LED does´nt lit / RPS-LED does´nt lit / FAN-LED does´nt lit

thanks a lot!

[Dietmar_Bunk]

yes - I have tried with the same cable that works on another 800 Switch (and on any DFE-modules) - I have tried also different baud-rates (1200 - 115200)

[Ronald_Dvorak]

Here a post about factory reset...
https://community.extremenetworks.com/extreme/topics/reset-800-series-factory-defaults

Do you use the correct cable to access the console - does it work on another 800 switch ?

-Ron