In NetSight already cleared traps keep coming back.

[Armin_Otten]

After updating to Netsight 5.0.0.252 we have the problem that all traps keep coming back. If the traps are acknowleged today, tomorrow they are not acknowleged anymore. And each time this happens the alarms are ringing. I think we tried almost every setting, but nothing seems to help. What can we do to keep the traps acknowleged?

[Jason_Parker]

Please hit the check mark on the right and let us know your results Thanks Jason

[Armin_Otten]

Sorry: the checkmarks on the LEFT are set (for each entry)

[Armin_Otten]

Hi Jason, I know that button, but that is not the problem. I acknowledge the traps and the checkmarks on the right are set. The next day all the checkmarks are gone, and the traps are back. On Console and Syslog it works perfectly, it only Traps which are "misbehaving"

[Jason_Parker]

Armin If you are on the server then at the bottom right hand corner there is a green checkmark If selected it would hide all verified (acknowledged) traps,syslogs,etc. If selected when in that particular tab. If you choose to see then again then select the green check mark again Jason Parker