09-08-2021 08:55 AM
Hello All
The ExtremeControl (NAC) of a customer of me , ( a Highschool) is reporting “maximum number of devices is exceeded”.
This is related to the choose of Apple to use MAC Randomization.
The license is correct related to the actual devices and users
Does anyone have a solution for this?
it's annoying that XMC reports every day “maximum number of devices is exceeded”
kind regards
Rien
Solved! Go to Solution.
09-09-2021 02:54 PM
Hi Rien,
Are Apple devices using different MAC address for every single WLAN session? I’ve been playing with random MAC addresses on Android and it seems to work like one random MAC per SSID the phone connects to (so subsequent connections to the same SSID are with the same MAC address).
Kind regards,
Tomasz
09-24-2021 01:21 PM
hello Peter an Tomasz
thank you for your reply’s
The IoS devices uses different Mac address for every single SSID and change every time the reconnect to the SSID. The High school uses student owned IoS tablet, so every day the tablet of the students reconnect to the SSID the mac address is changed. they using 802.1x / eap-peap to authenticate
Because the tablets are student owned there's no management tool available.
I was hoping that there is a configuration option available in Extreme Control that count the authenticated users instate of the authenticated mac addresses.
kind regards Rien
09-09-2021 02:54 PM
Hi Rien,
Are Apple devices using different MAC address for every single WLAN session? I’ve been playing with random MAC addresses on Android and it seems to work like one random MAC per SSID the phone connects to (so subsequent connections to the same SSID are with the same MAC address).
Kind regards,
Tomasz
09-08-2021 10:20 AM
XMC/NAC/Control is locking a mac-addr for 24h for license count.
I think this is the reason, why it is reported every day.
A Solution depends on the management instance of the aplle devices.
If you are able to manage this devices (e.g. via MDM) you should disable random mac.
If you don’t have this option you should to prevent this devices from accessing wifi (maybe mac-addr filter in NAC) or you need to extend the licenses