I can tell from the latest EXOS user guide the workaround proposed by Oscar is the only option available. Now with the FR, I believe it's best if you take this up with your Sales/Accounts team to get this fast tracked.
Is this issue still persistent? Is there a case open with GTAC yet to address any configuration errors that you may have missed? If a case has still not been opened, can you tell me what you see in the end-system events on the v2110 as this Chromeboo...
I did some online research on this issue and you could give the steps mentioned in this article a shot. http://www.tomshardware.com/answers/id-2174835/solve-java-error-create-java-virtual-machine.html
