I would like to get this device transferred to my HiveManager account, but I'm unable to open a support case with Aerohive. Is there a way I can achieve this in the console connection to the device?
Thank you for the help! Unfortunately when I tried that, I get a big red bar across the screen that says "User does not have access to create a case." Oh well. It might be because I registered for the Community here separately from setting up my H...
Piggybacking on this, I also need a serial number removed, as I was given the AP 120, but it's still registered to the previous company. The serial is 12011033100089Thank you.