How Often does EWC poll for AP graphs

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Hello,

I'm looking at a DCS event within netsight that lasted ~5 minutes.:



But when i look at the AP on the controller, the graphs do not show and spikes in Noise level:




These contradict each other, so i'm wondering if anyone can tell me how often EWC polls for that graphical data and weather it's possible that events 5 minutes and shorter are not being represented.  Thanks much.
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Joshua Puusep

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Posted 1 year ago

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Nathiya Munuswamy, Employee

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Hi Joshua,

EWC polls graphical data every 10-minute interval.

Snipped from User guide. 

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Jacob, Praveen, Employee

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The Netsight and EWC polling intervals are different. That's why you see contradictory results on the AP reports. 
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Bin, Employee

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Hi, 

These are the steps below to configure the polling timeout values on EMC:

1. Click Administration on GUI
2. Click Options and find out Status Polling tab
3. Configure Polling time

or

1.  Start NetSight Console
2.  Click Tools > Options > Suite Options > Status Polling
3.  Configure Polling time


Best regards,
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Joshua Puusep

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Thanks Bin.  Is it possible to modify the polling time for EWC rather than EMC?  I rather reduce the polling time on EWC to 5 minutes than increase the polling time on EMC to 10 minutes.