Adding serial number results in failed to onboard error

[it20]

Adding serial number results in failed to onboard error

[it20]

Perfect. I have added it to our hive. Thank you for the assist. That's all for now

[samantha_lynn]

Hello, we have removed this serial number from the redirector for you. Is there anything else we can assist with?

[it20]

David,

Thank you for the reply. Attached you can find the picture of the culprit.

Regards,

Steve

[dsouri · Accepted solution]

Please send us an email to CommunityHelp@Aerohive.com

Include a Picture of the Serial Number, and we can get the AP ready to onboard into your Hivemanager.

Thank you,

David Souri

HiveCommunity Moderator