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AP122 turns irresponsive when upload config / upgrade firmware / reboot.

AP122 turns irresponsive when upload config / upgrade firmware / reboot.

sergi_dupe
New Contributor III

Everytime I upload any configuration, upgrade the firmware of my AP122 or a simply reboot, the AP losses the connection with HiveManager and the status led of the AP turns orange. Then the AP keeps irresponsive and the only solution is to push the reset button of the AP or perform a 'reset config' command through CLI.

25 REPLIES 25

sergi_dupe
New Contributor III

These fields are still listed. The only difference is the ip of the CAPWAP server.

samantha_lynn
Esteemed Contributor III

That's a good catch, thanks for letting me know. When you log back in to the SSH session and run "show capwap client" and see the 0.0.0.0 address, do you also see the primary name and VHM-name you entered still listed in this output, or are those fields blank as well?

sergi_dupe
New Contributor III

ran*

sergi_dupe
New Contributor III

Hi Sam,

I runned the commands and I realized one thing:

Last command shows the capwap config. In CAPWAP server ip is 34.253.190.204. SO far so good. But, when I exit the SSH terminal and I reopen the SSH session, CAPWAP server ip is 0.0.0.0.

samantha_lynn
Esteemed Contributor III

Thanks for that info! I've sent you the commands you'll want to run, but in case anyone else is following this thread, in general the commands we are going to run are:

 

no capwap client enable

no hivemanager

hivemanager <hivemanager address> primary

capwap client vhm-name <VHM name>

save config

capwap client enable

show capwap client

 

Then we're going to let the AP try to connect for 15 minutes. If it is still disconnected, we'll get new tech data.

GTM-P2G8KFN