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AP230:Device Update Failed.

AP230:Device Update Failed.

mei8hty
New Contributor II

Hi, i got 2 AP230.

Current Hiveos Vision :6.4r1e

Device Update Failed in Hivemanager(NG) :

"The Aerohive device was unable to save the image to flash memory..."

Could you please send me the available firmware for AP230 ?

Thank you.

1 ACCEPTED SOLUTION

samantha_lynn
Esteemed Contributor III

You'll need to upgrade to 6.5r3 at minimum to manage the device in HiveManager. I've emailed you directly with the files you'll need and a guide on how to update the firmware via the Web UI. Please let me know if you have any further issues getting your devices updated.

View solution in original post

55 REPLIES 55

fengyuan636
New Contributor

Hi Sam,

Is it possible for you to send me the firmware files as well? I have APs that need to be upgraded. thank you

samantha_lynn
Esteemed Contributor III

Hi Romil, I've emailed you the firmware files you'll need directly. Please let me know if you have any trouble updating your devices.

romil
New Contributor

I believe I have the same issue. Can you help me resolve it?

edgar_merker
New Contributor

Hi Sam,

 

Thank you. I was able to update the AP230 with your instruction and files.

samantha_lynn
Esteemed Contributor III

Hi Edgar, thanks for letting me know, I just sent those files over to you now. Please let me know if I can help with anything else.

GTM-P2G8KFN