Connection issues with latest firmware 8.4r10a on AP130

[AnonymousM]

I just upgraded the firmware to the latest 8.4r10a on an AP130. The AP did not change its position and the connection has been quite good in the areas I'm in.

As for now, I'm experiencing lots of disconnects on some devices like a Google Pixel 2 and an Amazon FireTablet. After the Pixel 2 reconnects, it states that there is no Internet connection via the AP and thus disconnects quite fast. Another device (a laptop) is in the same location and has no packet losses.

[florian_maier3]

Short update: the issue is only related to 2.4 radio, as soon as we disable 2.4 on an AP the problem is gone.

They are currently still investigating and collecting logs.

[hieu_nguyentron]

waiting for good news. Network 360 feature is only available on HiveOS 8.4r8 or greater.

[florian_maier3]

The issue is gone since running on 8.2r5. We tried again with 8.4r11 and 10.0r5 but that causes the issue to reappear.

We're going to investigate this now with Aerohive, I'll follow up as soon as I have news.

[cbinz]

Any luck with solving this issue? I've started having this same issue at one of locations.