Hello, I removed device before. After a week, i connect it again but it is not working I am removing and re-adding the serial number to my device inventory as well. Now it's still disconnected. Please help me. Thank you

[toantvn]

[toantvn]

Thank for your help.

I will try it.

[ashley_finch]

Try and give it a factory reset by holding the reset button for 10 seconds first of all.

Else, if it still doesn't seem to be connecting I'd follow the steps in this guide:

https://thehivecommunity.aerohive.com/s/article/CAPWAP-Guide-for-HiveManager-NG