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Hi I am seeing this error on all my AP`s when I try to update, they are showing online but I cannot update or make any config changes, ,the aerohive device was unable to save the image

Hi I am seeing this error on all my AP`s when I try to update, they are showing online but I cannot update or make any config changes, ,the aerohive device was unable to save the image

m_hoban
New Contributor
Hi I am seeing this error on all my AP`s when I try to update, they are showing online but I cannot update or make any config changes, ,the aerohive device was unable to save the image
5 REPLIES 5

m_hoban
New Contributor

AP`s are 230

 

Thanks

m_hoban
New Contributor

Hi is there a difference between http:// and HTTP://?

I am on the same network I can ping the AP`s but in the hive manager there is no password set, but the default one is it "aerohive" or "aerohive1" does not work, if I set the password in the hivemanager it still does not let me login? so I cant see how to update the firmware unless it can be done via the console?

ashley_finch
Contributor III

Sounds like the firmware is too low to be managed by HiveManager/XIQ. Which AP model(s)?

You'll need to get access to the web interface to upload the firmware to them directly, are you going to the http address (http://IPofAP) rather than HTTP? Are you on a separate network to the APs themselves? Can you ping them at all?

m_hoban
New Contributor

Hi sorry they are running 6.5r4 I cannot logon locally through the web interface, I have tried rebooting the AP`s and made sure they are allowed through the firewall? lost now

GTM-P2G8KFN