10-28-2019 04:02 PM
A few weeks ago i've ran through a complicated upgrade process starting from 11.26.3.5 and finally reaching 19.5.1.7, so yes, we are running hive manager classic on premise
before the upgrade there weren't any notifications about occurent alarms on almost all access point (about 40x 130Model) like now. i am getting los of notifications like
"wifi0: A high interference alert was raised."
So actually only the 2.4 ghz is making problems.
I'v studied this instruction:
https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-NG
And performed several configuration changes
==> in my opinion that shouldn't be a problem except there werent't any interference alarms before the upgrade, and there were accesspoints with an outpower of 16 dbm or more!!
and in the 5.0 GHz 11a Rate Setting section the 6 Mbps and 9 Mbps to N/A.
BUT:
right now i would appreciate any qualified hints what i could do, to minimize the mentioned problems and achieve the desirable wifi behaviour!
10-28-2019 07:27 PM
Are you running a HiveOS version in the 10.x line? There is a known issue with that firmware line that should be fixed with 10.0r8, that causes false interference alarms. If you are using a 10.x version, I'd recommend rolling back to 8.2r6 or something similar to see if that stops the alarms.
If that doesn't resolve the issue, could you send tech data from an AP getting these alarms to communityhelp@aerohive.com so I start troubleshooting with you?