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How can I take an AP from a group of APS that are in a VHM, to be standalone.

How can I take an AP from a group of APS that are in a VHM, to be standalone.

oflores
New Contributor

I purchased 25 APs, and sale 23, now I want to use 1 of the 2 that I dont sale, to work at home, but I try to add it to my VHM, and I can not do it, because it says that it is already on a VHM.

1 ACCEPTED SOLUTION

samantha_lynn
Esteemed Contributor III

Hello, if you can send me the serial number I can get that AP freed up for you so you can add it to your new HiveManager. If you'd prefer to share the serial number with me directly, please feel free to email me at communityhelp@aerohive.com.

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8 REPLIES 8

oflores
New Contributor

Perfect!, I have it on my Hive manager, now I think I do something wrong, but I will try to make it work.

samantha_lynn
Esteemed Contributor III

I have freed that AP up for you, you should be able to add it to your HiveManager now.

oflores
New Contributor

I already send you the serial number by mail. when do you think it will be free?.

samantha_lynn
Esteemed Contributor III

Hello, if you can send me the serial number I can get that AP freed up for you so you can add it to your new HiveManager. If you'd prefer to share the serial number with me directly, please feel free to email me at communityhelp@aerohive.com.

GTM-P2G8KFN