08-29-2018 11:27 PM
I purchased 25 APs, and sale 23, now I want to use 1 of the 2 that I dont sale, to work at home, but I try to add it to my VHM, and I can not do it, because it says that it is already on a VHM.
Solved! Go to Solution.
08-30-2018 06:27 PM
Hello, if you can send me the serial number I can get that AP freed up for you so you can add it to your new HiveManager. If you'd prefer to share the serial number with me directly, please feel free to email me at communityhelp@aerohive.com.
08-30-2018 09:03 PM
Perfect!, I have it on my Hive manager, now I think I do something wrong, but I will try to make it work.
08-30-2018 07:56 PM
I have freed that AP up for you, you should be able to add it to your HiveManager now.
08-30-2018 06:47 PM
I already send you the serial number by mail. when do you think it will be free?.
08-30-2018 06:27 PM
Hello, if you can send me the serial number I can get that AP freed up for you so you can add it to your new HiveManager. If you'd prefer to share the serial number with me directly, please feel free to email me at communityhelp@aerohive.com.