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I am trying to add an AP to Hivemanager, but get this error: 02301509161252A stake record of the device was found in the redirector.

I am trying to add an AP to Hivemanager, but get this error: 02301509161252A stake record of the device was found in the redirector.

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las
New Contributor

‎08-15-2019 09:44 AM

I am trying to add an AP to Hivemanager, but get this error: 02301509161252A stake record of the device was found in the redirector.
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SamPirok
Community Manager Community Manager
Community Manager

‎09-11-2020 01:51 PM

Hi Meneses, that device should be free to add to your inventory now. Please let me know if you have any further issues adding this switch to your inventory. 

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rayb
New Contributor

‎03-16-2022 04:22 PM

hellow

I have the same issue with AP305C 030520008200384 error stake record of the device was found in the redirector.

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StefanB
New Contributor

‎11-17-2021 02:09 PM

Hello, I also have the same problem with two AP230 is it possible to release them from the old tenant? 02301711070148 and 02301708030475
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SamPirok
Community Manager Community Manager
Community Manager

‎10-16-2020 07:50 PM

Hi @scbolton , that device should be free now. Please let me know if I can assist with anything else! Hope you have a great weekend!

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scbolton
New Contributor

‎10-16-2020 07:41 PM

@Sam Pirok -

I too am getting this error message on:

12113070800514

 

Can you help

?

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GTM-P2G8KFN