This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

I bought a second hand AP121. I cant add it to my Hive Manager Envirnmont. Error states it's still in use by previous owner. I hard reset the AP but still no go. Plz help

I bought a second hand AP121. I cant add it to my Hive Manager Envirnmont. Error states it's still in use by previous owner. I hard reset the AP but still no go. Plz help

j_weijs
New Contributor

‎09-24-2019 04:16 PM

I bought a second hand AP121. I cant add it to my Hive Manager Envirnmont. Error states it's still in use by previous owner. I hard reset the AP but still no go. Plz help

0 Kudos
11 REPLIES 11

j_weijs
New Contributor

‎09-24-2019 04:53 PM

I send you a mail with picture and serialnumber.

Thx in advance

0 Kudos

samantha_lynn
Esteemed Contributor III

‎09-24-2019 04:46 PM

If you can email me the serial number for the AP at communityhelp@aerohive.com, I can clear that up for you.

0 Kudos
GTM-P2G8KFN