12-11-2018 02:33 PM
Trying to setup a Captive Web Portal page and add our own logo. In the Customize and Preview screen it looks perfect. However when it comes up on a client computer it gets enlarged cutting off the right side of the logo. Tried with Edge and Chrome. Any ideas on what the specs are for the image that works?
12-12-2018 08:40 PM
Thank you for your patience while I looked in to this for you. At this point we will need a technical support case to look in to this further as I was having issues in my lab as well. If you could open a case and let me know the case number, I can update it with what we've discussed so far and my lab findings and then we can get the case where it needs to go for you.
12-11-2018 06:41 PM
Thanks for the logo, I will try to replicate this in my lab and let you know what I find.
12-11-2018 05:14 PM
Hi Sam, Emailing was the original way I sent it. Now I'm trying to attach to this response. Let me know if you get one or 2 files. Thanks.
12-11-2018 04:58 PM
Hi @Jim Buckley , thanks for letting me know. I'm sorry, I'm not seeing an attachment, could you send it to me at communityhelp@aerohive.com? That way I can try to replicate the issue in my lab for you as well.
12-11-2018 03:54 PM