This is a new configuration and the first time using HiveManager (NG upgraded to Select). These are brand new Access Points and a new config, only about 4 weeks old. The company it comes under is "EBIQUITY".
I have one network policy with 2 SSID's, they are EbiquityPLC and EbiquityGuest.
Under the EbiquityPLC I have setup the SSID as Private Pre-Shared Key and I have 4 User Groups aasigned with 4 User profiles mapping through to 4 different VLANS.
US-Trusted-Staff maps to VLAN 202
US-Trusted-Mobile maps to VLAN 204
US-Untrusted-BYOD maps to VLAN 205
US-Untrusted-Conf2 maps to VLAN 203
Each User group has one user setup.
Users can connect to EbiquityPLC using the PPSK for US-Trusted-Staff no problem.
But when a user tries to connect to the EbiquityPLC with the PPSK for US-Untrusted-BYOD they get an error Authenication Failed. When I look at "Tools - Client Monitor" I can see the error "PPSK Rejected by Guest Access" - "ID Manager did not accept the PPSK authentication request for the EbiquityPLC SSID". I have checked all the seeting and they look correct. I have checked the PPSK's and again they all look corredct.
Can any one help?
