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Is there any plan to provide updated release notes for IQ Engine versions

Is there any plan to provide updated release notes for IQ Engine versions

w1f1n00b
Contributor II

Maybe I’m just missing something but as far as I can find these release notes are static and not kept up to date with known issues

example - https://docs.aerohive.com/330000/docs/help/english/documentation/6.5r12_HiveOS_ReleaseNotes.pdf

I learned today via a GTAC ticket, that there is currently an open CFD for the very issue I submitted a ticket for.

I’ve spent time investigating, troubleshooting, collecting documentation and submitting a ticket only to be told it’s a known issue and will be fixed in the next release. Why not publish known CFD’s for firmware so I don’t have to waste time on known issues?

23 REPLIES 23

w1f1n00b
Contributor II

This latest firmware (10.0.10.1 / 10.0r10 ) is a great example of the breakdown that is happening due to the lack of efficient documentation/communication channels. Not trying to twist any knives here, just wanting to point out how this is negatively effecting customers on the day-to-day

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w1f1n00b
Contributor II

Here’s another one I just found (access points are sporadically disconnecting from ECIQ ) which I’ve experienced but haven’t gotten around to digging into because it’s sporadic. In passing I was told it was a firewall/network issue, but looks like it was a firmware issue.

https://extremeportal.force.com/ExtrArticleDetail?n=000055137&q=%22ap250%22

However, looking at the 10.0r9b release notes, I don’t see this mentioned. Are there different “tiers” of bug that do or don’t get included as “issues” in release notes?

https://docs.aerohive.com/330000/docs/help/english/documentation/10.0r9b_IQEngine_ReleaseNotes.pdf

jnicholas
Extreme Employee

Hi John--

That bug has an ambiguous status which I am chasing down now. I intend to revise the release notes as soon as I find out the definitive status.

Robert

w1f1n00b
Contributor II

@jnicholas , of note, CFD-3926 was not included in the IQ Engine release notes for 6.5r13

GTM-P2G8KFN