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Is there any plan to provide updated release notes for IQ Engine versions

Is there any plan to provide updated release notes for IQ Engine versions

w1f1n00b
Contributor II

Maybe Iā€™m just missing something but as far as I can find these release notes are static and not kept up to date with known issues

example - https://docs.aerohive.com/330000/docs/help/english/documentation/6.5r12_HiveOS_ReleaseNotes.pdf

I learned today via a GTAC ticket, that there is currently an open CFD for the very issue I submitted a ticket for.

Iā€™ve spent time investigating, troubleshooting, collecting documentation and submitting a ticket only to be told itā€™s a known issue and will be fixed in the next release. Why not publish known CFDā€™s for firmware so I donā€™t have to waste time on known issues?

23 REPLIES 23

w1f1n00b
Contributor II

This latest firmware (10.0.10.1 / 10.0r10 ) is a great example of the breakdown that is happening due to the lack of efficient documentation/communication channels. Not trying to twist any knives here, just wanting to point out how this is negatively effecting customers on the day-to-day

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w1f1n00b
Contributor II

Hereā€™s another one I just found (access points are sporadically disconnecting from ECIQ ) which Iā€™ve experienced but havenā€™t gotten around to digging into because itā€™s sporadic. In passing I was told it was a firewall/network issue, but looks like it was a firmware issue.

https://extremeportal.force.com/ExtrArticleDetail?n=000055137&q=%22ap250%22

However, looking at the 10.0r9b release notes, I donā€™t see this mentioned. Are there different ā€œtiersā€ of bug that do or donā€™t get included as ā€œissuesā€ in release notes?

https://docs.aerohive.com/330000/docs/help/english/documentation/10.0r9b_IQEngine_ReleaseNotes.pdf

jnicholas
Extreme Employee

Hi John--

That bug has an ambiguous status which I am chasing down now. I intend to revise the release notes as soon as I find out the definitive status.

Robert

w1f1n00b
Contributor II

@jnicholas , of note, CFD-3926 was not included in the IQ Engine release notes for 6.5r13

GTM-P2G8KFN