11-03-2020 02:37 PM
Maybe I’m just missing something but as far as I can find these release notes are static and not kept up to date with known issues
example - https://docs.aerohive.com/330000/docs/help/english/documentation/6.5r12_HiveOS_ReleaseNotes.pdf
I learned today via a GTAC ticket, that there is currently an open CFD for the very issue I submitted a ticket for.
I’ve spent time investigating, troubleshooting, collecting documentation and submitting a ticket only to be told it’s a known issue and will be fixed in the next release. Why not publish known CFD’s for firmware so I don’t have to waste time on known issues?
01-02-2021 11:26 AM
It continues in 10.0r10a (https://docs.aerohive.com/330000/docs/help/english/documentation/10.0r10a_IQEngine_ReleaseNotes.pdf), not mentioning fixed bugs:
https://extremeportal.force.com/ExtrArticleDetail?an=000058920
https://extremeportal.force.com/ExtrArticleDetail?an=000091752
12-11-2020 12:29 AM
This latest firmware (10.0.10.1 / 10.0r10 ) is a great example of the breakdown that is happening due to the lack of efficient documentation/communication channels. Not trying to twist any knives here, just wanting to point out how this is negatively effecting customers on the day-to-day
11-25-2020 03:52 PM
Here’s another one I just found (access points are sporadically disconnecting from ECIQ ) which I’ve experienced but haven’t gotten around to digging into because it’s sporadic. In passing I was told it was a firewall/network issue, but looks like it was a firmware issue.
https://extremeportal.force.com/ExtrArticleDetail?n=000055137&q=%22ap250%22
However, looking at the 10.0r9b release notes, I don’t see this mentioned. Are there different “tiers” of bug that do or don’t get included as “issues” in release notes?
https://docs.aerohive.com/330000/docs/help/english/documentation/10.0r9b_IQEngine_ReleaseNotes.pdf
11-19-2020 08:24 PM
Hi John--
That bug has an ambiguous status which I am chasing down now. I intend to revise the release notes as soon as I find out the definitive status.
Robert
11-18-2020 06:36 PM