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Captive portal redirection does not work

Captive portal redirection does not work

Georg
New Contributor

I have the problem that unauthenticated clients are not automatically redirected to the internal captive portal page of the XCA, but they can access the page when they type in the IP address of the XCA.

I already tried this with many different clients.

What can be the cause of this problem?

In the Identify world there were several options to trigger the automatic redirection, but on the XCA i have no clue what is required to let this work.

The Setup is:

VE6120 Small

Version 04.76.04.0005

AP310i Access-Points

1 ACCEPTED SOLUTION

SantM
New Contributor III

@Georg I did upgrade to the version 04.76.04.0005, created new network and new CP. It worked fine for me. Captured packets in AP and checked how it works in general. Seems that AP does some checks with DNS and does temporary redirection before it contacts XCA.

Client ip: 192.168.201.27

DNS : 192.168.100.115

XCA : 192.168.100.131

 

16c8be149e594f669ac7fe80eb850b68_ab2bda53-5b59-4771-b149-a9cd5f3f43c6.png

 

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26 REPLIES 26

Georg
New Contributor

Hi Ronald,

thank you for your fast reply.

Here is a screenshot of the unauthenticated rule:

05a0db50a76348e79a30d83ced3b067f_37ecb606-8a00-412b-bfee-8256309220d4.png

 

Ronald_Dvorak
Honored Contributor

Hi Goerg,

 

could it be that the unauthenticated role/filter is not correct and that is the reason you don’t get a redirect.

Could you post a screenshot of the role/rules.

 

-Ron

GTM-P2G8KFN