No access to Network Policy in EIQ with Chrome

[aerohivesupport]

Hello,

Since the latest release of EIQ (cloud Extreme Cloud IQ) , when going to menu Configure>Network policies, if I try to edit my network policy, I keep getting stuck on the page:

I have updated my chrome browser to latest Version 84.0.4147.105 (Official Build) (64-bit) with same error.

Would someone experiment the same issue?

Regards,

Christophe

[aerohivesupport · Accepted solution]

Thanks both,

It seems better now, no changes by my side, looks to be a random issue.

(I have licences OK, thanks)

Regards,

Christophe

[Christoph_S]

Have you checked your licenses to make sure that the number of APs does not exceed the number of licenses and that that latter have not expired?

Chris

[Scott_Whall]

Hello Christophe - 

Have you tried the following:

• Log out of your EXTR-IQ session?
• If in the Session, click on the ‘lock’ icon on the URL line, and remove all the cookies for EXTR-IQ?

Scott