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aerohivesupport
New Contributor III
since ‎09-07-2021
‎08-30-2022

User Statistics

  • 17 Posts
  • 4 Solutions
  • 0 Kudos given
  • 0 Kudos received

User Activity

Unable to access data with newer version 21.1.20.27

06-01-2021
Hello,We still have the known issue, on newer latest version 21.1.20.27 of the XIQ on-premise, of unable to access data errors. When that happens, the manager does not reeport any information anymore. We lost all monitoring when issue appears. the so...

Device Update Failed

09-04-2020
Hello,On many different VHMs of cloud EIQs (from different customers) I often have a “Device Update Failed” results. I have tested with same results:complete uploaddelta uploadupdate firmware onlycomplete upload + update firmwaredelta upload + update...

No access to Network Policy in EIQ with Chrome

07-28-2020
Hello, Since the latest release of EIQ (cloud Extreme Cloud IQ) , when going to menu Configure>Network policies, if I try to edit my network policy, I keep getting stuck on the page: I have updated my chrome browser to latest Version 84.0.4147.105 ...

Hello, I am trying to connect without success the USB console port of an AP305c. The COM port is not created when I look to the device manager on my laptop w10 Pro. Any known issue? Download a driver? Regards, Christophe Happy 2020!

01-09-2020
Hello, I am trying to connect without success the USB console port of an AP305c. The COM port is not created when I look to the device manager on my laptop w10 Pro. Any known issue? Download a driver? Regards, Christophe Happy 2020!
GTM-P2G8KFN