firmware download page too complicated

[Ronald_Dvorak]

I'd like to upgrade my EMC but I don't plan to search for minutes on the download page for the right file.

Example:

I'm sorry but either I'm doing something wrong or that is the most complicated way to present firmware versions.

-Ron

[Ronald_Dvorak]

Fair enough, let's play around....

Search filter: advanced, ExtremeControl
Result: also non ExtremeControl files are shown, i.e. EMC, ExtremeAnalytics

Search filter: advanced, ExtremeAnalytics
Result: also non ExtremeAnalytics files are shown, i.e. EMC, ExtremeControl

In case I'd like to get the files to upgrade my whole EMC suit I'd need to know that the upgrade files end with a .bin - only then I'll get all 3 files on the first page of the search result (filter: advanced, ExtremeManagment, bin).
I'm pretty sure not everyone knows that.

Next step is to click the download link - I select the EMC link - now I get the pop-up with the "Select a Customer to Download on Behalf of" menu where I'd search the right one out of 7 pages.

After a while the download starts and now the best one.... it loads once again the main download page and all my search settings are gone.
To download now also the NAC, Purview file I need to go to thru the whole process again.

-Ron

[André_Herkenrat]

Hi,

please try the "advanced" button when searching for software - This way it was possible for me to find the new EMC images in seconds.

Cheers
André

[Ronald_Dvorak]

It was more "friendly" before - so the plan to replace the download page with what we've now failed.

As far as I remember I've pointed out that shortcoming during the alpha phase of the page......

In regards to "it will be improved and optimized" - what is the ETA for that - should we "work" with that for months/years ?

[Scott_Van_Arts1]

Count me in with the folks that have to spend a lot of time to find the firmware I need. Glad to hear it will be improved.

[Joshua_Puusep]

Agreed. It should at least be separated by platform.