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PC lost connection with network. using 802.1x authentication

PC lost connection with network. using 802.1x authentication

JohanHendrikx
Contributor II
I’am configuring NAC on our switches and have created 802.1x rules for our AD PC’s and users.

We are testing this with 3 pc’s. The management access to the switch is based on AD (LDAP).

The ports of the switch are configured for 802.1.x and MAC authentication.

Now we experience that two pc’s lost the connection with the network. At that time I could not log in to the switch. 100% sure that I used the correct credintials.

In the end system events I noticed that the profile was changed form AD-user profile to the denny access profile.

After a while I can log in the switch an the pc got the access to the network back.

How can I troubleshoot this.

Switch: X440G2-48p-10G4 firmware version 22.4.1.4
Johan Hendrik System Architect Audax
8 REPLIES 8

JohanHendrikx
Contributor II
@Ryan Yacobucci After losing the connection, the evaluation tool showed me that the correct rule was hit but in the logging I saw that the connection was denied.

337f4ed2b9fc44f38ed1a8f0bf9051e1_7f86d8fb-6430-4987-9e24-064e0c4e6d95.jpg

Johan Hendrik System Architect Audax

JohanHendrikx
Contributor II
I will check my end system events
Johan Hendrik System Architect Audax

Ryan_Yacobucci
Extreme Employee
I would check to see what the result of the attempted login using 802.1x authentication was. Even if the port is in a deny all role I believe we still allow EAP to pass through. This wasn't always the case.

Was the 802.1x authentication rejected due to an issue that later cleared that allowed you to login?

The end system events should show 802.1x authentication attempts and what their result was.

Thanks
-Ryan

Ronald_Dvorak
Honored Contributor
I'd use the evaluation tool to see why the 2xPCs skipped the AD-user rule.

https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-use-configuration-evaluation-tool-w...
GTM-P2G8KFN