Unable to upgrade firmware in Management Center on a single switch

[Jesse_Ohlsson]

I've added three X440 switches to my new installation of Management Center. I am in full control of them with SNMP and CLI credentials. Management Center successfully backs up their configurations.

When I select one of the switches to upgrade firmware (I know, they are already on the latest version), I get the normal dialog window:

...except, if I try to do that with the last switch I added, here called Silverdale, WA:

No difference exists between this and the other two switches. How can I manage the firmware on this switch using Management Center?

[Ronald_Dvorak]

I fully understand, I've just answered your question ..."What are you seeking?

If that isn't possible because the client doesn't support/allow Java I've no clue where to find the same information in EMC - might be that this is one function that isn't yet implemented in the browser view.

[Jesse_Ohlsson]

Ronald, I'm not sure you're understanding me. I simply can't run the java-based legacy applications, inventory manager being one of those. What you've captured there is a screenshot of Inventory Manager. I know this, because I've used NetSight since 2007.

I'm trying to find the equivalent place to do this in Management Center's web GUI.

[Ronald_Dvorak]

I'd check if the devices have the same attributes set.... i.e. green check for firmware download.

[Jesse_Ohlsson]

Ronald, I can't run the legacy java based applications. What are you seeking?

[Ronald_Dvorak]

Could you please provide a screenshot of the following two windows...

- in Inventory manager select the affected switch - I'd like to see the info in the right "general" tab
- then select the "image information" tab and post that also