Extreme Networks

mneumann · ‎06-28-2021

Hello Team,

I was able to load switches of different types (ERS-Series, EXOS-Series, VSP-Series) in XIQ-SE Analytytics, but no values for Application Response Time or Network Response Time are displayed and evaluated in the Application Flows. All switches have current firmware and the configuration on the switches with regard to application telemetry is also available. Does anyone here have the same phenomenon and/or is there already a solution or workaround for this?

Thanks - Matthias

SamPirok · ‎06-30-2021

Thanks for your patience here while I looked in to this for you. The missing application/network response times is usually a condition where netflow is being sent to analytics but not the tunneled client traffic.

In order for analytics to make calculations on the delay between certain client traffic it needs to be given that client traffic.

With ERS, EXOS, VSP I think they’re supposed to be using app telemetry which encapsulates the client traffic in an erspan tunnel. Looks like port 6343 if I’m looking at the right one.

This article might be able to help:

https://extremeportal.force.com/ExtrArticleDetail?an=000082115

View solution in original post

SamPirok · ‎06-28-2021

Hi Matthias, thanks for letting us know. I ran this by an XIQ-SE tech and they suggested we open a case if possible so they can start digging in to this a bit more with you. You’d want to open a case on the Extreme Portal at extremeportal.force.com> Support.

Extreme Networks

XIQ-SE shows neither Application Response Time, nor Network Response Time

XIQ-SE shows neither Application Response Time, nor Network Response Time