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802.11r - Invalid FTE

802.11r - Invalid FTE

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Hans
Contributor

‎06-15-2021 11:39 AM

Our Zebra scanners does not roam on Extreme AP305C access points when using WPA2 enterprise with FTE (802.11r). However there is no problem with other Extreme access points. Packetcaptures show status code: Invalid FTE (0x0037) in the reassociation response from the access point to the Zebra scanner. I can not find any good explanation for this, someone any idea?

 

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SamPirok
Community Manager Community Manager
Community Manager

‎07-15-2021 03:06 PM

Hello, I’m sorry for the long wait here, thank you for your patience. I ran this past our XIQ engineers and they requested that we open a case for this issue so we can set up a call and help you one on one. If you could go to our portal at extremeportal.force.com and open a support case, we can help you from there. 

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SamPirok
Community Manager Community Manager
Community Manager

‎07-15-2021 03:06 PM

Hello, I’m sorry for the long wait here, thank you for your patience. I ran this past our XIQ engineers and they requested that we open a case for this issue so we can set up a call and help you one on one. If you could go to our portal at extremeportal.force.com and open a support case, we can help you from there. 

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