07-01-2021 05:32 PM
I have recently purchased 2 AP340’s, and have been unable to get them to connect to ExtremeCloud IQ. Anyone have any ideas or advice
Solved! Go to Solution.
07-01-2021 06:08 PM
my dhcp server goes to 220, but i will try the firewall stuff real quick
07-01-2021 05:57 PM
Thank you for that output. The line “CAPWAP server IP: 0.0.0.0” tells us the AP isn’t able to reach the internet right now.
My apologies, I left off the second one on that command, could you try “int mgt0 dhcp-probe vlan-range 1 1”?
07-01-2021 05:53 PM
CAPWAP client: Enabled
DISCOVERY state: Sending Discovery packets to find the CAPWAP server
CAPWAP client IP: 192.168.0.104
CAPWAP server IP: 0.0.0.0
HiveManager Primary Name:
HiveManager Backup Name:
Virtual HiveManager Name:
Server destination Port: 12222
CAPWAP send event: Disabled
CAPWAP DTLS state: Enabled
CAPWAP DTLS negotiation: Enabled
DTLS next connect status: Enable
DTLS always accept bootstrap passphrase:Enabled
DTLS session status:Disconnect
DTLS key type: passphrase
DTLS session cut interval: 5 seconds
DTLS handshake wait interval: 60 seconds
DTLS Max retry count: 3
DTLS authorize failed: 0
DTLS reconnect count: 0
Discovery interval: 5 seconds
Heartbeat interval: 30 seconds
Max discovery interval: 10 seconds
Neighbor dead interval:105 seconds
Silent interval: 15 seconds
Wait join interval: 60 seconds
Discovery count: 3
Max discovery count: 3
Retransmit count: 0
Max retransmit count: 2
Keepalives lost/sent: 0/0
Event packet drop due to buffer shortage: 0
Event packet drop due to loss connection: 2
When I input the int mgt0 dhcp-probe vlan-range 1 command I get an incomplete command error
07-01-2021 05:50 PM
Could you share the results of “show capwap client” and “int mgt0 dhcp-probe vlan-range 1 1”? The second command is assuming the AP is using VLAN 1, if it is using a different VLAN please replace the 1 with the VLAN number appropriate for the AP. If you’d rather send those outputs to me directly, please feel free to email me at community@extremenetworks.com.
07-01-2021 05:47 PM
Yes
07-01-2021 05:46 PM
Are you able to ping 8.8.8.8 from your AP?