Ap460e xiq onboarding

[Ntegeibra]

Hi everyone and extreme networks. I recently got an ap460e-fcc new. I set up mu xiq account and on trying to onboard the ap am being told two things; i input a s/n of 14 characters yet the s/n i got on this machine is of 10 characters, another thing they saying "device isn't a supported universal ap.

How can i resolve this issue with my ap and onboard it through xiq or through SHH. Really given me a headache. Thanks

[Ntegeibra]

Thanks for this information, but when i accessed the ap460e's wing page , the wing page requested i download some firmware via adobe flash player and my browser kept on blocking the request. What could be the cause of that then, thanks. 

[Christoph_S]

Please SSH into the AP use Putty.exe or any other emulator. 

BR,

[Christopher_Fra]

Hello,

      The AP460e is for our WiNG wireless, not XIQ.  You require the AP460C if utilizing XIQ. 

[Ntegeibra]

Thanks, but how exactly can i then get the ap460e to onboard and configure, do i need to buy a separate physical extreme controller and if soo please list for me the models i can buy for this. Or is there any other cloud management software other than xiq i can onboard it onto.

Thanks