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Automatic XIQ Connect to Pilot migration after 1st of January 2024

Automatic XIQ Connect to Pilot migration after 1st of January 2024

Robert_Zdzieblo
Contributor II

Hello,

I've learned few months ago, that starting from 1st of January 2024 all XIQ Connect VIQs with more than 10 devices will move to Pilot level automatically.

After moving to Pilot grace period should be started for 30 days.

I have two of such instances and as of today (2nd of January) they still running as Connect.

Is that info still valid? Or should I initiate some action manually to convert accounts to Pilot level.

We have already ordered Pilot subscriptions for all devices in those two VIQs and we are going to link VIQs with portal accounts.

 

BEST REGARDS

Robert

1 ACCEPTED SOLUTION

Robert_Zdzieblo
Contributor II

Hello,

For anyone alse interested: I asked GTAC - they told me this conversion was postponed and is planned with 24r1 release at the end of January.

REGARDS

Robert

View solution in original post

1 REPLY 1

Robert_Zdzieblo
Contributor II

Hello,

For anyone alse interested: I asked GTAC - they told me this conversion was postponed and is planned with 24r1 release at the end of January.

REGARDS

Robert

GTM-P2G8KFN