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Resolved! A stale record was found in the redirector

Good morning,We're having a problem with the above which I've seen a lot of forum posts about. We bought 2 Extreme AP305c access points from eBay and can't onboard them due to the redirector error.I've raised a ticket but have just been chasing an an...

Import CSV to create bulk PPSK

Is it still possible to import a CSV to create multiple PPSK's based on internal users? It seems I only can import a CSV that is exported from XiQ (classic). I want to create a fresh CSV that I can import.

Aerohive AP130 does not startup and hangs at "Mounting local file systems

hi, my aerohive ap130 needs to start up more than 1 hour, it hangs at boot "mounting local file systems"i tried to do a hard reset but does not work,i also cannot update the device or reset by IQ cloud

Simple Redirection to the Captive Portal of my IACBOX

HiI want to simple redirect the open unsecured WLAN to my IACBOX with the external captive portal.How can I configure that on the ExtremeCloud IQ Pilot? Thanks

Resolved! A stale record of the device was found in the redirector concerning these SNs

@SamPirok I purchased three AP550s from eBay and it looks like they're still registered with another tenant. Can you please release them for me?Their serial numbers are:05501803061388, 05501803061381, and 00501803061409

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