Guide for Assign several AP130 to ExtremeCloud IQ Connect
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
‎01-10-2022 05:07 AM
Hello, I work in a hospital that have HiveManager NG and around of 50-60 AP130 connected and around 43 AP130 planned to be connected but recently license has expired, they asked me to find a free version with basic and simple management for the access points, after some search I found Connect Version. it has the basic needed feature.
I took one new AP130 and updated it firmware to latest (HiveOS 10.4r3) but it didn't connect to the cloud.
We followed the firewall guide but no luck.
I need to know if there is any guide to particularly assign AP130 in ExtremeCloud IQ Connect.
I have viewed YouTube channel but didn't find what I want.
your help is really appreciated.
------------------------------
Mohamed Yossri
------------------------------
I took one new AP130 and updated it firmware to latest (HiveOS 10.4r3) but it didn't connect to the cloud.
We followed the firewall guide but no luck.
I need to know if there is any guide to particularly assign AP130 in ExtremeCloud IQ Connect.
I have viewed YouTube channel but didn't find what I want.
your help is really appreciated.
------------------------------
Mohamed Yossri
------------------------------
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
‎01-11-2022 08:45 AM
Hello Mohamed,
1 - Have you been able to onboard the AP into XIQ Connect?
2 - Have you reset the AP back to factory default (reset button down 10 secs)
3 - Is the AP pulling an IP address?
4 - Can you ping and SSH into it?
5 - If you can SSH into it follow this article for some troubleshooting tips: https://extremeportal.force.com/ExtrArticleDetail?an=000057794
I hope this helps,
​
------------------------------
Christoph S.
------------------------------
1 - Have you been able to onboard the AP into XIQ Connect?
2 - Have you reset the AP back to factory default (reset button down 10 secs)
3 - Is the AP pulling an IP address?
4 - Can you ping and SSH into it?
5 - If you can SSH into it follow this article for some troubleshooting tips: https://extremeportal.force.com/ExtrArticleDetail?an=000057794
I hope this helps,
​
------------------------------
Christoph S.
------------------------------
Christoph S.