This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

How to upgrade Aerohive Manager (support.aerohive.com is offline)

How to upgrade Aerohive Manager (support.aerohive.com is offline)

rodrigo-gruppel
New Contributor

‎05-08-2023 06:31 PM

Greetings.

I need to upgrade a HiveManager NG version 11.26.3.5 to higher versions .

Following this guide: https://docs.aerohive.com/330000/docs/help/english/ng/Content/Resources/Snippets/release-notes-snipp...

Seems that the site where I'm supposed to download the image is offline (support.aerohive.com).

What should I do? Where to download from?

 

 

11.26.3.5

0 Kudos
2 REPLIES 2

Nick_Moore
Extreme Employee

‎05-09-2023 07:28 AM

Hi Rodrigo,

Ash is correct that you would go to extremeportal.force.com to access the upgrade files. This is the Extreme Support Portal, which replaced support.aerohive.com. You would click Products > ExtremeCloud at the top of the page. The use the hyperlink for ExtremeCloud IQ On Premises. That is the new name for HiveManager NG Virtual Appliance. From there, you will see all the versions available for download.

-Nick

Ash_Finch
Contributor III

‎05-09-2023 03:39 AM

Hi Rodrigo, try going to extremeporal.force.com > downloads > search "IQVA" for the later versions.

GTM-P2G8KFN