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FN-2024-509-ExtremeCloud IQ (XIQ) Service Disruption during XIQ 25.1

We are using Radius server for authentication which are our inhouse. However, we are using local captive portal which is used for user acceptance. I wanted to ask if this will impact our authentication capability or only admin functions will be impac...

PPSK SSID not working on new Access Points AP410C

We recently bought for our company a few AP410C access points, which have been installed in some areas, where in other section of the office we have the older AP model AP230. We have deployed our Private PPSK SSID called, let's say “SSID_PPSK”, in a...

Resolved! A stale record of the device was found in the redirector for a secondhand AP30

Just purchased a secondhand AP30 and tried to onboard it and got the Stale Record error.The previous owner swears he removed it from all applicable places but still got the error.@SamPirok: Can you please assist in releasing Serial 00301901221919 ?Ma...

Challenges with Device Onboarding in ExtremeCloud IQ

HelloI am facing an issue with onboarding new devices into ExtremeCloud IQ. Even after following the standard provisioning steps; some devices are not appearing in the management portal after being connected. These devices have been verified for com...

Resolved! Cancel Scheduled Firmware Upgrade on WAP

Hi,Where do I view the scheduled Firmware upgrades of WAPs on the ExtremeCloud IQ. I need to be able to see these and then cancel them if required. I've looked all over the Cloud IQ , user guides, and this forum, but haven't found anything.Can someon...

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