03-06-2023 02:16 PM
Hi, i have two AP's both with old firmware that i cannot update.
The AP130 has 6.5.1.0. The AP230 has 6.2.1.0.
The devices wont update through the portal so i think i have to do it manually. To do that i need some instructions and possibly installation files.
03-07-2023 05:09 AM
Hello,
Here are the instructions to manually upgrade the APs: https://extremeportal.force.com/ExtrArticleDetail?an=000078576
The firmware will have to be downloaded through our support portal: https://extremeportal.force.com/ExtrArticleDetail?an=000083342
BR,
03-09-2023 12:25 AM
Hi Christoph, thanks for the resources. Unfortunately I've not been able to login to download the firmware. I have no account and my employer doesn't either. Are there other ways to get the firmware?
03-31-2023 05:23 AM
Hello,
Please create a portal account per info I had provided to download the firmware. It's the only way to obtain firmware.
BR,
04-30-2023 06:31 AM
I cannot create a portal account with my own information. A gmail adress is not accepted.