NAC (ExtremeControl) - Don't see End-Systems Connected on my ERS Switch

[kevin_phi]

Hello every one, 

I tried to setup Extreme Control on my XMC in order to see what’s connected on our network.

The NAC appliance has been added to my XMC.

My Switch (ERS4900 Series) has been added in “Switches” on Access Control Tab. 

There are two IP Phones connected on the port 1 and 2 but I don’t see these devices in  “end-systems” on Access Control.

Does someone know what I have to do exactly (procedure?), maybe I missed something in my configuration...

I only need to use Access Control in “listen” mode, no authentication or security… only be able to see what’s connnected on my network in a first time.

It would be helpful if someone already have experience(s) about this. 

[kevin_phi]

Yes I noticed the status. 

Shared secret already checked and seems to be same on both side.

I defined a radius server on the non-eap service but have “none Reachable” too

[Miguel-Angel_RO]

Kevin,

none reachable means “none reachable”…

You must double check the shared secret and the switch config in Control/Access Control/Engines/Engine Group/Switches

Also, the visibility mode is based on MAC auth and you didn’t defined a Radius server for this service (non-eap)

Regards,

Mig

[kevin_phi]

yes sure 

[Miguel-Angel_RO]

Can you share the output of “show radius-server” on the ERS?

Mig

[kevin_phi]

Hi, 

Yes already checked this. No end-systems visible on Access Control but I can see this on my NAC appliance :