my NON DOT.1x port is not getting ip address from DHCP sever what is troubleshoot command

[ompal_singh]

my NON DOT .1x port is not getting ip address from DHCP sever what is troubleshoot command i need to do
but i able to reach my dhcp server

[Erik_Auerswald]

Hi,

there are quite a few possible reasons for DHCP not working correctly. Perhaps some of the following GTAC Knowledge articles regarding DHCP problems experienced with EOS switches could help?

• Issue with users not getting IP address or losing DHCP address
• Device Connected to Switch Cannot Obtain IP Via DHCP or Ping Anything When StaticConfigured
• Clients are not able to get a DHCP address on a SecureStack
• DHCP offer not being received by client over routed interface on SecureStack

Thanks,
Erik

[Ronald_Dvorak]

• did it even work before
• does the client work with a static address
• switch model and version

[Tomasz]

Hi Ompal,

So you can ping DHCP server from your switch, right?
Do 'show vlan portinfo port ' and see if the VLANs are correct (access port and to-DHCP port should be in the same VLAN, or do you want to do some DHCP Relay on the switch?).

What is your switch model?

Kind regards,
Tomasz