Connectivity lost after reconnect fiber port in X450

[Pionio]

We have this configuration:

create vlan net tag 20
configure net ipaddress xxx.xxx.xxx.xxy 255.255.255.0
configure vlan net add ports 51 untagged

No issues executing ping to another device in xxx.xxx.xxx.0

If we unplug fiber cable and plug it we can't access network through console and devices connected to X450

Do we need another conf to restore net connectivity?

Thanks in advance

[Karthik_Mohando]

Hi Pionio,

Were you able to get console access to the switch during the issue and is it possible to run any commands in the CLI during issue ?

If Console access is possible during the issue the port status needs to be checked during the issue to move further, in case if you are not even getting console access please raise a ticket with GTAC

[Pionio]

Hello

Sorry for giving poor details about this issue.

Our X450 works well with initial configuration. First installation was wiring of cables and power on switch.

For two days we have had issues with out fiber optic (port 51) and was solved disconnecting fiber optic in port 51, connecting and rebooting X450.

Spaning tree config:

configure mstp revision 3
configure stpd s0 delete vlan default ports all
disable stpd s0 auto-bind vlan default
disable stpd s0
configure stpd s0 mode mstp cist
enable s0 auto-bind vlan 1-4094
configure s0 ports auto-edge on 1-52
enable stpd s0

Thanks

[Nuno_Rocha]

Hi Pionio, your configuration looks ok, check the other end also, looks like the interface is either blocking or not coming up.
What do you do after to regain connectivity?
Do you have Spanning tree enabled?

[Ronald_Dvorak]

If we unplug fiber cable and plug it we can't access network through console and devices connected to X450

Could you please explain it in more detail as I don't get it - give us exact details - I disconnected port#8 and connected port# - where is this fibre cable connected to.