For now eSupport web-site is unavaliable.
Redirecting to https://extremeportal.force.com
In past I was able to download EXOS by putting S/N of switch, for now I have to open a case every time when I want to download EXOS?
You should be able to see v188.8.131.52-patch1-13 files on the new portal. If they aren't there, it could be a support entitlement issue. Let me know and I'll email you for a serial number to check against.
Stumbled upon this looking for a reason why my downloads aren't happening. Same thing happening here.. put in my serial - click download - then nothing happens and the download appears in my history. I've used Firefox, Safari and Firefox , Explorer on a VM with no luck and the same issue.
I've removed the pop up blocker on the Firefox and received
" Request Origin Error Please refresh the Extreme Networks DMS product details page and click that link again.