How do I set X440-24p back to Factory Default?

[Jason_Weems]

So I setup this new out-of-box switch, I set the admin password, but I can no longer get into it. I obviously set the password to something that I can't seem to replicate. Anyways I am trying to set the switch back to factory default but I am not able to. I go into the bootloader by holding the space bar a the appropriate time. From there all documentation states to perform a config none command and reboot. Well this command is not accepted, it doesn't recognize the 'config' command. I have called TAC and they sent me the same documentation in which I have already read. I have not disabled the failsafe-account, but still has default username and password, but I don't know what they are. There is conflicting documentation on this, TAC stated that has to be manually set, other documentation states TAC has a utility to determine the creds for me. So what is the real deal here????? Getting frustrated.

[Jason_Weems]

We have tried downloading an image from a tftp server, no dice comes back with not enough space. But it does reference a recovery image, and we can't find one available.

[Jason_Weems]

Here is the output



BootRom > boot







Loading EXOS Image ...







Running Image ...







Starting ExtremeXOS 15.3.1b4



Copyright (C) 1996-2013 Extreme Networks. All rights reserved.



Protected by US Patent Nos: 6,678,248; 6,104,700; 6,766,482; 6,618,388; 6,034,957; 6,859,438; 6,912,592; 6,954,436; 6,977,891; 6,980,550; 6,981,174; 7,003,705; 7,017,082; 7,046,665; 7,126,923; 7,142,509; 7,149,217; 7,152,124; 7,154,861; 7,245,619; 7,245,629; 7,269,135; 7,448,045; 7,447,777; 7,453,874; 7,463,628; 7,483,370; 7,499,679; 7,502,374; 7,539,750; 7,522,516; 7,546,480; 7,552,275; 7,554,978; 7,558,273; 7,568,107; 7,577,996; 7,581,024; 7,580,409; 7,580,350; 7,584,262; 7,599,292; 7,602,721; 7,606,249; 7,606,240; 7,606,263; 7,613,209; 7,619,971; 7,646,773; 7,646,770; 7,649,879; 7,657,619; 7,657,635; 7,660,259; 7,660,894; 7,668,969; 7,672,228; 7,675,915; 7,689,678; 7,693,158; 7,710,993; 7,719,968; 7,724,734; 7,724,669; 7,733,899; 7,752,338; 7,773,507; 7,783,733; 7,792,058; 7,813,348; 7,814,204; 7,817,549; 7,817,633; 7,822,038; 7,822,032; 7,821,931; 7,823,199; 7,822,033; 7,835,348; 7,843,927; 7,856,019; 7,860,006; 7,889,750; 7,889,658; 7,894,451; 7,903,666; 7,908,431; 7,912,091; 7,936,764; 7,936,687; 7,944,942; 7,983,192; 7,990,850; 8,000,344; 8,055,800; 8,059,658; 8,072,887; 8,085,779; 8,107,383; 8,117,336; 8,117,657; 8,135,007; 8,139,583; 8,159,936; 8,160,074; 8,161,270; 8,174,980; 8,204,070; 8,208,418; 8,233,474; 8,255,996; 8,274,974; 8,279,874; 8,295,188.











(pending-AAA) login:







Authentication Service (AAA) on the master node is now available for login.

[Paul_Russo]

thanks Jason

This is strange. I dont have one in front of me let me check.

P

[Paul_Russo]

ok thanks
P

[Jason_Weems]

It just starts loading the XOS image. Doesn't go to another cmd line, doesn't prompt for the bootloader again. 