Hi Drew, thanks for responding, the switch is a 15101 summit x250e 24-10/100, 2 shared 10/100/1000 with 2 GBIC Ports. Its a small branch office moving to a new building, there are about 12 phones and 10 pcs,the avaya 5610 phone is a voip phone with a switch on the back, the pc's can connect to the phone for data. so only about 15 connections to the switch including network printers and wap. Its an old switch, I hope I can get in with the default p/w if not would have to hard reset the device, I notice the db9 serial connector is male, I'll have to try to putty into the device.